HEALTHCARE MARKETING

Social media marketing that builds confidence in your practice

Bring your expertise and offer to life on Instagram, TikTok and Facebook. Connect meaningful content with qualified patient appointments.

A clear plan. A dedicated partner. Measurable progress.

Illustrative Social media preview for healthcare practices Instagram @yourbrand Follow Following ✓ Reels 3 things to know before your first visit ♥ 128 · 12 Answers before you visit. TikTok @yourbrand For you Your first visit. Know what to expect. ♥ 640 · 31 What to expect, simply. Facebook @yourbrand Reels Meet the team behind your next visit. ♥ 2.4K · 58 Meet the team. Meet your audience Stay consistent Expert-led content

THE PROOF IS PERSONAL

Hear from the attorneys themselves.

A CLEAR CONNECTION TO YOUR BUSINESS

Turn useful content into the next step

Reached nearby patients

Check whether the audience watching lives inside your catchment area.

Profile to booking page

Track profile visits and link taps into the booking flow.

Inquiry you can service

Review whether social inquiries fit your services and appointment capacity.

A PLAN YOU CAN FOLLOW

Make your expertise feel approachable.

Illustration of three audience groups, each with what it is looking for and how close it is to acting Who you are actually talking to 1 Patients who need an appointment Wants to know you have space this week Ready to book 2 Patients comparing clinics Wants credentials, insurance and reviews Comparing 3 Patients researching a symptom Wants a plain answer before booking Learning Post for the group you want more of Sample audience groups

Know your future patients

Separate patients ready to book from those comparing clinics and those still trying to understand a symptom. Plan around the questions each group needs answered, so the practice knows who every post should help and what they may do next.

Illustration of one social post broken into its hook, its proof and its next step Turn expertise into one useful post @yourbrand Three things to know first · · · Hook What a clinician checks first · · · Proof Book your first appointment Learn more Next step Hook, proof, next step, every time

Make expertise useful

Turn recurring reception questions about visits and cost into short explainers patients can watch before booking. Include clinicians’ practical perspective, the practice’s story and relevant local activity, with clear evidence and a useful route to an appointment.

Illustration of a weekly publishing plan across Instagram, TikTok and Facebook, showing what is approved and what is still planned Review once, publish everywhere Instagram TikTok Facebook Monday Answer a patient question ✓ ✓ · Wednesday Explain one step of a visit ✓ · Friday Introduce a clinician · · ✓ Next Monday Round up the week · Reviewed by your clinicians before anything goes out

Review, then publish

Have the clinician responsible check every clinical statement before publication. Keep approved and awaiting posts on one calendar across the practice’s channels, so the whole team sees the week ahead and nothing is scheduled without the right review.

Illustration of a four stage funnel from video views to attended visits, with a count and a kept-rate at each stage From a view to a real patient Video views 33,500 Profile visits 2,010 6% Messages and saves 372 19% Attended visits 208 56% KEPT Sample platform report

Track patient appointments

Ask new patients where they first saw the practice, then compare those answers with profile visits and appointment requests from the same weeks. Use the pattern to choose future questions and formats while keeping booked care as the useful outcome.

NOTHING GOES OUT UNREVIEWED

From draft to approved publication

Healthcare content carries obligations that most marketing does not: a clinician is answerable for what is said, patients cannot appear without consent, and general education has to stay general. That makes the review the part of the program worth designing first rather than improvising once a post is late. Four stages, one named clinical approver, a consent record kept before filming rather than after, and a log of what was approved and when, so a question about an old post can be answered rather than reconstructed.

Plan

Who owns it: Us, from the questions the front desk is asked every week. What it produces: A month of subjects and formats, agreed before anything is filmed.

Produce

Who owns it: Us, with the clinicians who agreed to appear and imagery the practice owns. What it produces: Finished posts, captions and alt text. No patient appears without written consent, and consent is recorded before filming rather than after.

Illustration of a three step publishing workflow: draft, review with your experts, then publish across channels Expert-led. Ready to publish. 01 Draft useful service content 02 Review with your clinicians 03 Publish across your channels

Clinical review

Who owns it: A named clinician at the practice. One pass, in a shared queue, with a deadline. What it produces: Approved, or corrected and approved. Anything that reads as individual medical advice is removed rather than softened.

Publish and report

Who owns it: Us, scheduled in the platform. What it produces: A record of what was approved, by whom and when, and a monthly report of what it reached.

Illustration of three kinds of clinic post: a clinician insight, a story from the treatment room, and something the team does locallyPeople and perspectiveCLINICIAN INSIGHTWhy a referraltakes two weeksDr Patel, 90 secCLINIC STORYA day in thetreatment roomOne visit, filmedCOMMUNITYThe schoolclinic in JuneRun by the teamThree kinds of post, each from someone real

Four stages, one clinical approver. The review is the stage that delays every healthcare social program, so it has a named owner and a date. Organic content is what is described here; paid promotion is a separate budget with its own approvals.

THREE PLATFORMS, THREE JOBS

Help patients understand your practice

Healthcare social media fails in a predictable way: a practice posts awareness days and stock photography to an audience of other practices, and concludes the channel does not work. What people watch is a clinician explaining what an appointment is actually like, or introducing themselves. That format travels, it is genuinely useful, and it can be produced three ways from one filming session with people who already work for you.

Instagram

The post: A clinician introducing themselves: what they treat, where they work and what a first appointment with them is like. Why it works there: People book a person. A face they have seen three times is a practice they feel they already know. The next useful step: The clinician’s own page, linked in the profile and named in the caption.

TikTok

The post: One what-to-expect explainer: the appointment itself, start to finish, in under a minute and without jargon. Why it works there: Reach here still travels past your followers, so people who have never heard of the practice find it. The next useful step: The service page, which answers the question the video raised rather than asking for a booking.

Facebook

The post: Practice information people actually need: opening hours over a holiday, a new clinician, a service that is now available. Why it works there: The local audience here is older, reads announcements and is more likely to phone than message. The next useful step: The booking route, and the number the front desk answers.

Illustration of three content pillars: the questions people ask, how the work is done, and the people behind it Three things worth posting about PILLAR 01 Questions patients ask What a visit costs, what to bring and how long the wait usually is. PILLAR 02 What the visit involves Each step of a treatment explained before anyone has to book it. PILLAR 03 The clinicians who treat you Who you will see, what they treat and how long they have been practicing.

Three platforms, three jobs, produced from one filming session. No patient appears without written consent recorded before filming, nothing here is individual medical advice, and no post claims an outcome: the format works because it is genuinely useful and general enough to publish.

A FEW THINGS YOU MAY BE WONDERING

Good questions. Clear answers.

Which platforms should our clinic use?

Instagram and Facebook carry most local practice audiences, with short video useful for showing what a visit involves. We choose by where your patients already are and what the team can film without disruption.

Who approves healthcare content?

A named reviewer inside the practice, a clinician for anything about treatment. Nothing publishes without that sign-off, and unverified health claims stay unpublished however well they might perform.

How do you connect social activity to appointments?

Posts link to the relevant service page, and that page’s booking actions are tracked. Social is credited with the visits and bookings it can genuinely be tied to, not everything that happened that month.

Can patient stories or photos be used?

Only with written consent and your compliance sign-off. Plenty of useful content, from what to expect to who the clinicians are, needs no patient involvement whatsoever.

YOUR NEXT CHAPTER

Let’s make your next move count.

Tell us the appointments you want more of and the sites you run. We’ll tell you what it would take to be found for them.

A free strategy call. A practical conversation about your business.

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